Privacy Policy for Carnaland.com

Last Updated: July 29, 2025

Carnaland.com ("Carnaland," "we," "us," or "our"), owned and operated by JC24 Solutions LLC, a U.S.-based company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.carnaland.com), SMS services, or any other services we provide (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

1.1 Information You Provide

• Contact Information: When you opt in to our SMS services, subscribe to marketing communications, or contact us, you may provide your mobile phone number, email address, name, or other contact details.

• Account Information: If you create an account, we may collect information such as your username, password, and billing details.

• Communications: Information you provide when you contact us via email, phone, or forms, such as feedback, inquiries, or support requests.

• Payment Information: If you make a purchase, we collect payment details (e.g., credit card information) through our secure third-party payment processors.

1.2 Information Automatically Collected

• Usage Data: We collect information about your interactions with our Services, such as pages visited, time spent on the website, and links clicked.

• Device and Technical Data: We may collect your IP address, browser type, operating system, device identifiers, and mobile network information.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive information from third-party partners, such as SMS service providers or marketing platforms, to facilitate our Services or enhance our marketing efforts, in compliance with applicable laws.

2. How We Use Your Information

We use your information to provide, improve, and personalize our Services, including:

• Providing Services: To send SMS messages (e.g., promotional offers, transactional notifications), manage your account, and process payments.

• Marketing and Communications: To send you marketing messages, newsletters, or updates about Carnaland.com, with your consent where required (e.g., SMS opt-in).

• Improving Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality of our website and Services.

• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

• Compliance and Security: To comply with legal obligations, prevent fraud, and protect the security of our Services.

3. How We Share Your Information

We do not sell, share, or disclose your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors (e.g., SMS platforms, payment processors, analytics providers) who perform services on our behalf, under strict confidentiality agreements.

• Legal Compliance: When required by law, such as in response to a subpoena, court order, or other legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, subject to this Privacy Policy.

• With Your Consent: When you explicitly agree to share your information, such as opting in to third-party promotions.

4. SMS-Specific Information

When you opt in to receive SMS messages from Carnaland.com, we collect and use your mobile phone number to deliver promotional and transactional messages. You may opt out at any time by texting "STOP" to the number from which you received the message or by contacting us at contact@carnaland.com. Standard message and data rates may apply, as determined by your mobile carrier. For more details, see our Terms of Service.

5. Your Choices

• Opt-Out of Marketing: You can opt out of marketing emails by clicking "unsubscribe" in the email or contacting us at contact@carnaland.com. For SMS, reply "STOP" to any message.

• Cookies: You can disable cookies through your browser settings, though this may affect your experience with our Services.

• Access and Correction: You may request access to or correction of your personal information by contacting us at contact@carnaland.com, subject to verification of your identity.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations (e.g., tax recordkeeping), resolve disputes, or enforce our agreements, typically no longer than seven years after your last interaction with us, unless otherwise required by law.

8. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

9. International Users

JC24 Solutions LLC is based in the United States, and our Services are governed by U.S. law. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country. By using our Services, you consent to this transfer and processing.

10. Third-Party Links

Our website or Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website at www.carnaland.com/privacy-policy, with the "Last Updated" date revised. Your continued use of the Services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

JC24 Solutions LLC
Carnaland.com
Email: contact@carnaland.com

13. Compliance with U.S. Laws

As a U.S.-based company, we comply with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) for SMS communications and the CAN-SPAM Act for email marketing. We obtain express written consent for SMS marketing and provide clear opt-out options, as detailed in our Terms of Service.

Thank you for trusting Carnaland.com with your personal information. We are committed to safeguarding your privacy and providing transparent Services.